Welcoming & Integrating Immigrants & Refugees

Catholic Charities’ Immigrant and Refugee Services work is rooted in the mission to uphold the dignity of every immigrant and refugee and to build a just and compassionate society. We help newcomers reunify with their families, resettle in a safe place, and apply their talents and skills in New York.

Our services include assistance with immigration applications and court defense, work authorization, integration and case management support, support to unaccompanied minors, job development, English and civics, and citizenship preparation. We also assist immigrants in avoiding exploitation by unscrupulous practitioners by providing reliable information and realistic counsel about immigration status.

Our work covers New York City and the Lower Hudson Valley, including Westchester, Rockland, Sullivan, Putnam, Orange, Dutchess, and Ulster Counties.

Impact

  • 28,916 vulnerable immigrants and refugees provided with legal, resettlement, or integration assistance
  • 86,442 calls or emails for help and referrals answered promptly with accurate information in multiple languages
  • 13,921 unaccompanied children and adults given expert immigration legal counsel and safeguarded from exploitation
  • 1,898 adults and children provided with legal representation
  • 493 breadwinners helped to obtain authorization to work
  • 1,056 immigrants reunited with their families or granted permanent status
  • 1,276 newcomers taught English and civics
  • 7,905 unaccompanied children given legal orientation
  • 683 refugees and asylees provided with employment and resettlement support
     

View/Download the Immigrant & Refugee Services brochure.

Get Help Now

Text: CCNYIMMIGRATION to 80123 for alerts

Call: New Americans Hotline: 1-800-566-7636

Need Other Help?

For more information about a particular program and/or service, navigate the tabs below:

  • Contacting the New York State New Americans Hotline

    Catholic Charities operates the New York State New Americans Hotline. This statewide multilingual immigration information and referral phone service provides fast, confidential and accurate answers about immigration and citizenship-related questions.  We offer an expanded menu of over 200 language options.

    Please note:  Our NYS New Americans Hotline does not provide legal advice.  Instead, we refer questions on individual eligibility to legal service agencies for immigration consultations.

    Call the New York State New Americans Hotline at 212-419-3737.
    New American Hotline Hours:
    Monday-Friday, from 9:00 a.m. to 8:00 p.m.

    Or call toll-free in New York State at 1-800-566-7636

     

     

  • Accessing Legal Help

    Catholic Charities provides legal consultations, representation and assistance to documented and undocumented newcomers of all nationalities, ethnicities and religions.  All matters are treated professionally and confidentially.

    Services, provided in multiple languages, include:

    • Citizenship applications
    • Immigration court representation
    • Legal residence petitions for relatives such as spouses, children, parents and siblings
    • Work authorization applications
    • Special residence petitions for spouses and children who are victims of violence
    • Information about pending immigration and naturalization cases
    • Legal representation in asylum cases and for long-time residents to avoid deportation
    • Petitions for battered spouses and children
    • Temporary Protected Status applications
    • Deferred Action for Childhood Arrivals (DACA)
    • Green card replacement 
    • Family court assistance for immigrant children for special residence
    • Legal residence for victims of a crime in the United States

    Our central office is located at 80 Maiden Lane, 13th Floor, in Manhattan.  We also provide services at locations that span from Staten Island up to the Bronx, Westchester, Dutchess, Ulster, Sullivan, Orange and Rockland counties. 

    Clients are charged nominal fees.  Generally, our consultation fee is $50 ($85.00 for consultations with an attorney.) Fees for other services vary. Fees may be reduced or waived according to need. Learn more about our services

    Find a Catholic Charities agency that provides legal help.

     

  • Reporting Exploitation & Fraud

    The sad reality is that immigrants are common targets for exploitation.  Dishonest landlords, employers, “notarios” and attorneys often prey on immigrants’ fears.  And their high-cost scams can cause problems for years to come.

    Catholic Charities’ qualified staff works to prevent this exploitation.  We provide honest information in multiple languages and solid legal advice.  We also operate the New York State New Americans Hotline.

    Call us at 212-419-3737 or toll-free in New York State at 1-800-566-7636 to 

    • Obtain accurate information
    • Avoid exploitation
    • Report fraud

    Find a Catholic Charities agency that provides quality help.

  • Finding English & Citizenship Classes

    Learning English is essential to becoming fully integrated into American society.  It is also necessary to demonstrate the ability to speak English along with a basic understanding of U.S. civics and history to become a U.S. citizen.  Catholic Charities provides English classes and citizenship preparation classes in local parishes, schools and agencies in neighborhoods throughout New York.

    Find a Catholic Charities agency that offers English and civics classes. 

  • Help for Refugees, Asylees, & Victims of Trafficking

    Catholic Charities is dedicated to helping refugees and other victims who must flee their countries to escape violence and persecution.  This complicated, comprehensive work often involves fragile survivors.Case managers and  job trainers help them learn English, find work, and make a new home.  We also help families and individuals navigate the complicated government rules and applications needed to start a new life.

    To make the transition as easy as possible Catholic Charities:

    • Helps family members and sponsors process overseas applications for refugee status outside the United States  

    • Helps those who recently received asylum status in the United States

    • Makes pre-arrival arrangements to assure a smooth transition into the United States

    • Provides material assistance after arrival

    • Offers English as a Second Language (ESL) classes

    • Helps with school enrollment

    • Provides information and referral  to social services

    • Provides training to find and land a job

     These services are provided at our main office at 80 Maiden Lane in Lower Manhattan To reach us call (212) 419-3700.

    Find a Catholic Charities agency that can help you reunite with family. 

    Find a Catholic Charities agency that assists refugees and asylees. 

  • Supporting Immigrant Workers

    Catholic Charities helps immigrants learn if they are eligible to work legally in the United States.  And when eligible, Catholic Charities helps complete the applications needed for legal authorization to work.  

Other immigration related legal service providers

For referrals to other immigration related legal service providers call the New York State (NYS) New Americans Hotline at 800-566-7636 available 9am – 8pm EST, Monday - Friday

Catholic Charities provides legal consultations, representation and assistance to documented and undocumented newcomers of all nationalities, ethnicities and religions.  All matters are treated professionally and confidentially.

Services, provided in multiple languages, include:

  • Citizenship applications
  • Immigration court representation
  • Legal residence petitions for relatives such as spouses, children, parents and siblings
  • Work authorization applications
  • Special residence petitions for spouses and children who are victims of violence
  • Information about pending immigration and naturalization cases
  • Legal representation in asylum cases and for long-time residents to avoid deportation
  • Petitions for battered spouses and children
  • Temporary Protected Status applications
  • Deferred Action for Childhood Arrivals (DACA)
  • Green card replacement 
  • Family court assistance for immigrant children for special residence
  • Legal residence for victims of a crime in the United States

Our central office is located at 80 Maiden Lane, 13th Floor, in Manhattan.  We also provide services at locations that span from Staten Island up to the Bronx, Westchester, Dutchess, Ulster, Sullivan, Orange and Rockland counties. 

Clients are charged nominal fees.  Generally, our consultation fee is $50 ($85.00 for consultations with an attorney.) Fees for other services vary. Fees may be reduced or waived according to need. Learn more about our services

Find a Catholic Charities agency that provides legal help.

 

Other Resources on Reporting Exploitation & Fraud

Here are some resources that can help you understand common scams and what to do if you become a victim: 

The sad reality is that immigrants are common targets for exploitation.  Dishonest landlords, employers, “notarios” and attorneys often prey on immigrants’ fears.  And their high-cost scams can cause problems for years to come.

Catholic Charities’ qualified staff works to prevent this exploitation.  We provide honest information in multiple languages and solid legal advice.  We also operate the New York State New Americans Hotline.

Call us at 212-419-3737 or toll-free in New York State at 1-800-566-7636 to 

  • Obtain accurate information
  • Avoid exploitation
  • Report fraud

Find a Catholic Charities agency that provides quality help.

Other Resources for English & Citizenship Classes

These links will take you to valuable resources in your neighborhood:

Learning English is essential to becoming fully integrated into American society.  It is also necessary to demonstrate the ability to speak English along with a basic understanding of U.S. civics and history to become a U.S. citizen.  Catholic Charities provides English classes and citizenship preparation classes in local parishes, schools and agencies in neighborhoods throughout New York.

Find a Catholic Charities agency that offers English and civics classes. 

Process for Admission to the US

Refugees are admitted to the United States through a very long and arduous vetting process. The US Government oversees the program through the Office of Refugee Resettlement (ORR).To learn more about the process click here: www.acf.hhs.gov/orr/refugees.

ORR contracts with voluntary agencies to assist the government in welcoming refugees around the country.

To learn more about the process of getting into the country as a refugee or to contact other agencies that work with the US Government to assist these vulnerable individuals and families

If you want information about these other agencies see below for links to their websites:  

Catholic Charities is dedicated to helping refugees and other victims who must flee their countries to escape violence and persecution.  This complicated, comprehensive work often involves fragile survivors.Case managers and  job trainers help them learn English, find work, and make a new home.  We also help families and individuals navigate the complicated government rules and applications needed to start a new life.

To make the transition as easy as possible Catholic Charities:

  • Helps family members and sponsors process overseas applications for refugee status outside the United States  

  • Helps those who recently received asylum status in the United States

  • Makes pre-arrival arrangements to assure a smooth transition into the United States

  • Provides material assistance after arrival

  • Offers English as a Second Language (ESL) classes

  • Helps with school enrollment

  • Provides information and referral  to social services

  • Provides training to find and land a job

 These services are provided at our main office at 80 Maiden Lane in Lower Manhattan To reach us call (212) 419-3700.

Find a Catholic Charities agency that can help you reunite with family. 

Find a Catholic Charities agency that assists refugees and asylees. 

Help for Unaccompanied Immigrant Children & Their Families

Thousands of immigrant children arrive in the United States each year alone and frightened without a relative or caring adult.  Catholic Charities provides crucial legal and support services to children detained in temporary, federal shelter care in New York as they await reunification with a relative or transfer to foster care.  We also offer legal representation in court so children don’t have to go in front of a judge alone. 

And we help custodians and potential custodians through the Legal Orientation Program for Custodians (LOPC) to better understand their roles, responsibilities and the immigration court process.

Call 888-996-3848 to speak with an LOPC Children’s Center experts.

For case managers only:  Login to the LOPC Online Scheduling System (OSS) page to schedule appointments and orientations for the custodians you serve.

Catholic Charities is dedicated to helping refugees and other victims who must flee their countries to escape violence and persecution.  This complicated, comprehensive work often involves fragile survivors.Case managers and  job trainers help them learn English, find work, and make a new home.  We also help families and individuals navigate the complicated government rules and applications needed to start a new life.

To make the transition as easy as possible Catholic Charities:

  • Helps family members and sponsors process overseas applications for refugee status outside the United States  

  • Helps those who recently received asylum status in the United States

  • Makes pre-arrival arrangements to assure a smooth transition into the United States

  • Provides material assistance after arrival

  • Offers English as a Second Language (ESL) classes

  • Helps with school enrollment

  • Provides information and referral  to social services

  • Provides training to find and land a job

 These services are provided at our main office at 80 Maiden Lane in Lower Manhattan To reach us call (212) 419-3700.

Find a Catholic Charities agency that can help you reunite with family. 

Find a Catholic Charities agency that assists refugees and asylees. 

Getting Permission to Work in the US

WARNING: Many agencies advertise that, for a price, they can get work permits for immigrants who lack legal immigration status. These may not be valid.  When fraud is