Program Coordinator

Location: New York, NY

FLSA Status: Full Time, Non-Exempt 

Classification: Administrative Support Worker 

Department: Immigrant and Refugee Services Division: Unaccompanied Minors Program 

Reports to: Program Director 

Supervisory Responsibilities: No

Summary: Coordinates the work of the Unaccompanied Minors Program and provides administrative support to the Program Director. The Unaccompanied Minors Program serves unaccompanied immigrant minors who are detained temporarily by the Office of Refugee Resettlement (ORR) in juvenile facilities in the lower Hudson Valley, Long Island, and New York City. The project coordinator will work with a team to provide services to children who are, or have been, in ORR detention. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  1.  Coordinate provision of services, and related record-keeping, to hundreds of children each month at all ORR facilities where unaccompanied immigrant minors are in custody in the New York area. 
  2. Coordinate legal representation program for hundreds of released unaccompanied minors, including tracking and recording all internal clients and any cases represented by partner organizations. 
  3. Maintain and update accurate, extensive client paper and electronic files and databases. 
  4. Maintain and process accurate, weekly and monthly administrative and personnel records. 
  5. Assist the Supervising Attorney with monthly and quarterly statistical and narrative reports. 
  6. Coordinate the logistics of immigration court for the unaccompanied minors, as needed. 
  7. Processing billing information for individual legal clients. 
  8. Assist with the development of materials for the Unaccompanied Minors Program. 
  9. Participate in calls and meetings with stakeholders; 
  10. Assist in other special projects for the unaccompanied minors program, as assigned. 

Legal Orientation Program for Custodians (LOPC) 

  1. Coordinate schedule and make appointments for custodians of minors who have been released in the New York area. 
  2. Develop presentation materials and provide orientations to custodians, as needed. 
  3. Coordinate follow-up services to custodians. 
  4. Prepare monthly statistical reports. 

Position Type and Expected Hours of Work: 

This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday. Additional evening and weekend hours may be required. 

Working conditions and physical demands required

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Remain stationary at a work station and/or use a computer at least 50% of the time, on/off site. 
  • Ability to operate standard office equipment, including photocopier, fax, scanner, postage machine and printer. 
  • Ability to use and respond to phone calls. 
  • Ability to transport/lift and file documents/supplies in cabinets. 
  • Regular travel to courthouses and ORR facilities in Lower Hudson Valley, the Bronx, Manhattan, and Long Island, using public transportation or vehicle; traverse city streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions. 



Education and/or experience required: 

  1. Graduation from an accredited college or university strongly preferred, or equivalent professional training related to the position. 
  2. Experience in database and records administration, and in compliance with grant reporting requirements. 
  3. Excellent attention to detail. 
  4. Excellent organizational, administrative and communication skills. 
  5. Ability to work both independently and in a highly collaborative team environment. 
  6. Commitment to public interest work and/or children’s issues, and ability to work with children and adults. 
  7. Bilingual Spanish and English required. 

Job Summary

Program Coordinator
Immigrant and Refugee Services Division: Unaccompanied Minors Program
Graduation from an accredited college or university strongly preferred, or equivalent professional training related to the position. 

How to Apply

Applicants must submit a resume and cover letter highlighting relevant past experience and qualifications, and state their position of interest and desired compensation. Submissions without this information will not be considered.

Please send resume and cover letter to: