Migration Counselor – Action NYC 

Location: New York, NY 

FLSA Status: Full Time, Non-Exempt 

Classification: Administrative Support Worker 

Department: Immigrant and Refugee Services

Office: Immigration Legal Services 

Reports to: ActionNYC Attorney 

Supervisory Responsibilities: No

Summary: The Migration Counselor will join Catholic Charities Community Services (CCCS) as part of a coordinated citywide initiative, ActionNYC, which will reach immigrant communities across New York City to connect individuals to free immigration legal consultations, document preparation, and application assistance. The Migration Counselor will help operate ActionNYC’s community navigation model at a select number of Community Schools to provide free immigration legal screening clinics and referrals for immigrant students and their families. The Migration Counselor will provide immigration services under attorney supervision, including consultations, application assistance, and necessary follow-up services. The Migration Counselor will also prepare and deliver presentations on various immigration issues. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  1. Under the supervision of an attorney, participate in regular screening events at community schools. 
  2. Under the supervision of an attorney, pre-screen for eligibility for immigration benefits. 
  3. Under the supervision of an attorney, prepare, review, complete, submit, and follow-up on applications in routine types of immigration matters, including but not limited to: relative petitions, naturalization applications, adjustment of status applications, applications for Deferred Action for Childhood Arrivals (DACA), employment authorization applications, green card replacement applications, nonimmigrant visa extension and change of status applications, etc. 
  4. Research law and investigate facts to determine possible course of legal action and to prepare cases accordingly. 
  5. Assist clients to obtain the documents necessary to apply for relief, fill out appropriate forms, and follow up with clients via phone, mail and email. 
  6. Provide support to supervising attorney handling more complex cases and make referrals to other legal service providers for complex cases that are beyond the scope of the ActionNYC program. 
  7. Provide referrals for wraparound services. 
  8. Create and maintain physical and electronic files, including managing correspondence with clients and documenting correspondence with immigration and other agencies. 
  9. Manage data entry in internal (LLX) and external data management systems (as designated by ActionNYC) and assist with generating reports. 
  10. Prepare for and conduct presentations, workshops and outreach events on various immigration issues. 
  11. Maintain and report statistical data as required. 
  12. Assist with the training of new staff. 


Position Type and Expected Hours of Work: 

This is a full-time position that will require working part-time at rotating Community Schools. The remaining time will be spent performing case work at CCCS’ office. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday. Position requires willingness to travel to all five (5) boroughs and availability to work some weekend and evening hours. Additional hours are required to meet court and/or program deadlines, or client needs. 

Working conditions and physical demands required

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Travel at least 50% of the time using public transportation or vehicle, traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions. 
  • Remain stationary at a work station and in meetings, and use a computer at least 50% of the time. 
  • Remain stationary and/or ambulate to instruct and monitor during trainings and presentations. 
  • Carry a laptop to offsite work locations. 



Education and/or experience required: 

  • Bachelor’s degree in related field, or equivalent professional training related to the position. 


Skills, Licenses, and/or competencies required: 

  • Bilingual: Fluency in English plus a 2nd language. 
  • Effective communications skills, including written and verbal. 
  • Excellent interpersonal and organizational skills. 
  • Ability and experience working with diverse individuals and communities. 
  • Ability to work in a fast‐paced, high intensity environment. 
  • Willingness to travel to all five (5) boroughs and to work part-time on location at schools. 
  • Availability and readiness to work some weekend and evening hours. 
  •  A plus, but not required: 
  • Experience working as an immigration legal administrative assistant or advocate; and 
  • Demonstrated a commitment to social justice issues and experience working in a non-profit or community setting. 

Job Summary

Migration Counselor – Action NYC 
Immigrant and Refugee Services
Bachelor’s degree in related field, or equivalent professional training related to the position. 

How to Apply

Applicants must submit a resume and cover letter highlighting relevant past experience and qualifications, and state their position of interest and desired compensation. Submissions without this information will not be considered.

Please send resume and cover letter to: