Case Manager, ICARE Project 

Location: New York, NY 

FLSA Status: Full Time, Non-Exempt 

Classification: Administrative Support Worker 

Department: Immigrant and Refugee Services Office: Immigration Legal Services 

Reports to: Supervising Attorney 

Supervisory Responsibilities:  No 

Summary: The ICARE Project serves unaccompanied immigrant children, including those in removal proceedings at the New York City Immigration Court. The position includes extensive contact with youth, including youth who have suffered abuse, abandonment, neglect, or other trauma, and who require support services in conjunction with legal representation. 

The ICARE Case Manager provides advocacy, information and referral, crisis intervention, and supportive planning to unaccompanied children whose cases have been accepted for legal representation by the office. Services will be provided in furtherance of the legal cases of unaccompanied children who face issues involving reunification with family members, release from ORR custody, and other concrete needs. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

1. Conduct needs assessments and develop service plans to address identified obstacles (such as housing, education, health and mental health care needs) to achieve legal immigration status. 

2. Develop and update referral resources to meet the special needs of recently released unaccompanied immigrant children. 

3. Accompany minors who require support to appointments as needed, including court hearings, counseling appointments, school registration, and housing facilities. 

4. Conduct legal orientations for minors and their custodians. 

5. Comply with program reporting requirements, such as maintaining monthly statistics and case reports, and reporting to partners and stakeholders. 

6. Maintain and update electronic files in LawLogix, as well as physical case files. 

7. Translate materials from and into Spanish, as needed. 

8. Participate in calls and meetings with stakeholders and ICARE partners. 

9. Assist in other special projects for unaccompanied minors, as assigned. 


Position Type and Expected Hours of Work: 

This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday - Friday. Additional hours are required to meet court and/or program deadlines, or client needs. 

Working conditions and physical demands required

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Travel at least 30% of the time using public transportation or vehicle, traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions. 
  • Remain stationary at a work station, in court/meetings, and use a computer at least 60% of the time. 
  • Remain stationary and/or ambulate to instruct and monitor during presentations. 
  • Carry a laptop to offsite work locations. 


Education and/or experience required: 

1. Bachelor’s degree or equivalent professional training related to the position. 

2. Previous experience in immigration law and procedures, and with children or other vulnerable populations. 


Skills, Licenses, and/or competencies required: 

1. Fluency in Spanish and English - Must be able to translate documents. 

2. Excellent oral and written communication skills. Excellent public speaking ability. 

3. Excellent network-building, client advocacy, and interpersonal skills, and an ability to work both independently and in a highly collaborative team environment. 

4. Comprehensive knowledge of software appropriate to the office environment. 

5. Commitment to public interest work and/or children’s issues, and ability to work with children. 

6. Ability to travel throughout Archdiocese and Long Island. 

Job Summary

Case Manager, ICARE Project 
Immigrant and Refugee Services
Bachelor’s degree or equivalent professional training related to the position. 2. Previous experience in immigration law and procedures, and with children or

How to Apply

Applicants must submit a resume and cover letter highlighting relevant past experience and qualifications, and state their position of interest and desired compensation. Submissions without this information will not be considered.

Please send resume and cover letter to: